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with KashFlow from NHD!
Support globally in their time!
New iPhone App Functionality
Expenses, Travel, Mileage
Simpler, more powerful Billing!
Redesigned and Improved!
New Tasks Feature!
Pop Up Reminder outside tickets
We're Recruiting Again!
New Programmer needed!
More migration options added!
One click import from existing.
iPhone App V2 released.
Additional functionality on the go!
Google Calendar Integration added
One click Imports available too!
GFI Max Integration added
Customer, Sites, Notification sync!
Office 365 Integration added
One click Imports available too!
NetHelpDesk 2013 on its way!
Lots of adds and enhancements!
Release Notes on Tweets.
Improving comms with followers!
Calendar Integration enhanced!
Advanced feature gets even better!
Android App Pics Released.
BlackBerry App pics to follow.
New CRM Activity Screen.
Overview your Customer in 1 click.
"NetHelpDesk has been a
revelation in our
business. The more we use the
software, the more we see uses for it, and the more we like it.
searched hard for a suitable product but your software was well worth
waiting for. No contest."
Bill Bryant, SDS Inc, NY.
NetHelpDesk our profitability has more than doubled. 100% of
is now billed for, and with the facility to extract data into our accounts
system admin time is kept to a minimum."
Chris Martin, Shackleton Technologies, Dundee, UK
your prompt responses and your great support. It's great to be
pick up the phone and speak directly to a member of your
Marcy Englund, ARMC, MD,
helped us to pass an audit for BS15000 and has provided the platform
to be working in an ITIL environment. An excellent product,
Ken Holmes, Amber Valley
Housing, Derby, UK
a help desk solution we needed a solution that was flexible and
to meet the demands of the ITIL framework. NetHelpDesk has
the goods. Thanks!"
Mike Prince, Vale Royal
Call now and speak to a trained expert. You may also ask for a
session where we can answer questions while you see one of our
NetHelpDesk, the leading help desk software solution
Our software is ideal for many support
environments including IT Companies, IT Departments, Schools,
Maintenance, HR etc
New in 2014
NetHelpDesk now one of
few systems Worldwide with a direct
Exchange Calendar interface for syncing with
new 100% hosted option in addition to regular on
Web Portal for
customers/staff to log tickets
Web Portal for remote
support staff (incl. PDA/Blackberry access)
Receive tickets via
email - with full threading
Dashboard - with Public Display
Asset Management with
Automatic Asset Discovery
Recording and Calendar
Advanced SLA Handling
with SLA Monitor for Management
Easy Intuitive Design
Process IT / HR /
Sales Order Processing
Designer and Query Builder
Billing - Integrates
with QuickBooks / Sage / ACT!
Our software is installed in over 20 countries worldwide and is being
daily by more than 25,000 users. We have a database full of
customers who have given us permission to pass on their details as a
reference contact. So please let us know your location and we
send you a relevant reference contact.
So why choose NetHelpDesk?
We appreciate that by now
you have probably spent many days looking at dozens of products and
wondering which product to choose. Well, here are 5 reasons
NetHelpDesk is different...
> Our support staff are Qualified Engineers and have been trained
to offer you a support service that is second to none.
> We guarantee to answer all support calls within 5 rings.
> NetHelpDesk has the most simple system architecture available...
> Our intuitive interface is based on an 'Outlook' style meaning most
will be instantly familiar with the navigation system.
> Our customer focused development strategy allows us to develop
based on the exact needs of our customers.
SIEMENS DUBAI choose NetHelpDesk to support their
Following a lengthy tendering process, NetHelpDesk was selected as
full case study to follow
To find out more about the extensive range of features
included in NetHelpDesk
and to see screen shots please click the link