Migrating to NetHelpDesk
Unique Selling Points
Personal Support Team
All Modules as Standard
Integration with Apps
Technician Web Portal
Windows Phone App
Web-enabling & SaaS
MSPs / IT Companies
Schools / Colleges / Universities
Help Desk Requests
Easy Transparent Upgrades
Sections and Technicians
Request Types and Forms
Custom Action Buttons
Populate Legacy Data
Dictionaries & Spell Check
Escalation / Notifications
Column Selection & Filters
End-User Web Interface
Link your Existing Portal
Simple Disaster Recovery
Next Level Features
Reports & Dashboards
Service Level Agreements
Sales Opportunities and Leads
Work Flows & Templates
ITIL and Pink Verify
Service Desk Management
Service Asset and Config
Release and Deployment
Service Level Management
Google Maps Integration
Closure Procedure and Surveys
Asset Discovery + Management
Service Status Monitoring
GFI Max Integration
Kaseya RMM Integration
N-able RMM Integration
Labtech RMM Integration
Item & Stock Control
"Quotes Thru Bill"
Sales Orders Processing
Purchase Orders Processing
QuickBooks Online Integration
Developers / Integrators
Reseller / Partner Program
That infamous term "paper-free" did not lessen the burden of documentation
required for any organisation, and instead of piles of paper, we have
folders stocked with files. Having easy and transparent access to these
documents, will help improve efficiency and lessen admin burden on your
Whether the document is a fixed entity (such as a signed contract), a moving
document (such as a policy document which is constantly updated) or web
pages (such as Microsoft knowledge articles), NetHelpDesk can help you
organise. This include integration with your SharePoint database.
Just look at the options that NetHelpDesk has that will help you towards
a more streamlined daily environment for you and your teams:
Store and access documents that are fixed (such as signed
documents, that never change).
Store and access documents that change (such as policy
documents that constantly change).
Store and access documents that are web based (such as
Microsoft knowledge articles).
Have any type of file, whether Adobe, Microsoft, Media, Design, Technical
and so on.
Add to Customer, Site, Asset, Projects, Opportunities, Suppliers,
Requests & Knowledge Base.
Add Generic Documents Lists in Groups, and make groups available to all
Examples include storing contracts against the Customer, or
Photos against the Asset or Site.
Make documents available to your End-users via the End-user
Even if not created in NetHelpDesk, store Quotes, Sales
Orders and Purchase Orders.
Multiple quotation templates to attach standard documents to
quotes in one click.
Make documents available on Request templates, to follow
Ensure all documentation is available to your team for high
auditing quality for ISO etc.
And much more. Our product has developed over many years based on
Customer feedback, so if there is another way you feel would help you in
this area, feel free to speak with us about your ideas. We can usually add
in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements.
If there are any features you would like to see added to our help desk
software, just let us know. See our
#ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are