Migrating to NetHelpDesk
Unique Selling Points
Personal Support Team
All Modules as Standard
Integration with Apps
Technician Web Portal
Windows Phone App
Web-enabling & SaaS
MSPs / IT Companies
Schools / Colleges / Universities
Help Desk Requests
Easy Transparent Upgrades
Sections and Technicians
Request Types and Forms
Custom Action Buttons
Populate Legacy Data
Dictionaries & Spell Check
Escalation / Notifications
Column Selection & Filters
End-User Web Interface
Link your Existing Portal
Simple Disaster Recovery
Next Level Features
Reports & Dashboards
Service Level Agreements
Sales Opportunities and Leads
Work Flows & Templates
ITIL and Pink Verify
Service Desk Management
Service Asset and Config
Release and Deployment
Service Level Management
Google Maps Integration
Closure Procedure and Surveys
Asset Discovery + Management
Service Status Monitoring
GFI Max Integration
Kaseya RMM Integration
N-able RMM Integration
Labtech RMM Integration
Item & Stock Control
"Quotes Thru Bill"
Sales Orders Processing
Purchase Orders Processing
QuickBooks Online Integration
Developers / Integrators
Reseller / Partner Program
Whilst NetHelpDesk at its core was created as a ticketing system, over the
years our Customers needs have changed, and so we change with them.
Quotations tracking is now high on the agenda.
A lot more Customers are looking for a Professional Services Automation
tool, and part of that process is being able to create Quotations directly
from tickets or Sales Opportunities leads.
NetHelpDesk allows you to create Quotations in tickets, or independent
against your Customer's account, for easy traceability, and seamless
Here are just some of the features available in NetHelpDesk, to help you and
your teams manage Quotations for your End-users:
Process Quotations for your end-users straight
from tickets, or independently.
Process Quotations directly against the Customer's
Convert Quotations to Sales Orders upon
customer acceptance, to allow for easy billing.
Quote for items on a stock list, or ad hoc entries as you go.
Send the Invoice PDF straight to the people who need it.
Create multiple Quotations, with bespoke documentation attached.
Use Word Document as template for proposal style
Create quotation groups with Group summaries, and
hide component pricing.
Customise the look of Quotations with your own corporate branding.
Select a quotation template from multiple templates you customise
as you like.
Send detail straight from NetHelpDesk onto the quotation, to save
on admin burden.
And much more besides.
Start moving your quotations into NetHelpDesk, and use just one piece of
software for all of your professional service automation, rather than lots.
Our product has developed over many years based on
Customer feedback, so if there is another way you feel would help you in
this area, feel free to speak with us about your ideas. We can usually add
in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements.
If there are any features you would like to see added to our help desk
software, just let us know. See our
#ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are