Migrating to NetHelpDesk
Unique Selling Points
Personal Support Team
All Modules as Standard
Integration with Apps
Technician Web Portal
Windows Phone App
Web-enabling & SaaS
MSPs / IT Companies
Schools / Colleges / Universities
Help Desk Requests
Easy Transparent Upgrades
Sections and Technicians
Request Types and Forms
Custom Action Buttons
Populate Legacy Data
Dictionaries & Spell Check
Escalation / Notifications
Column Selection & Filters
End-User Web Interface
Link your Existing Portal
Simple Disaster Recovery
Next Level Features
Reports & Dashboards
Service Level Agreements
Sales Opportunities and Leads
Work Flows & Templates
ITIL and Pink Verify
Service Desk Management
Service Asset and Config
Release and Deployment
Service Level Management
Google Maps Integration
Closure Procedure and Surveys
Asset Discovery + Management
Service Status Monitoring
GFI Max Integration
Kaseya RMM Integration
N-able RMM Integration
Labtech RMM Integration
Item & Stock Control
"Quotes Thru Bill"
Sales Orders Processing
Purchase Orders Processing
QuickBooks Online Integration
Developers / Integrators
Reseller / Partner Program
Meet Bill. He's a significant member of the NetHelpDesk process that can help your business successfully charge the right people for time, material and contracts that you provide, whether external customers, or internal cost centres. Quotations, Sales Orders, Purchase Orders, Items and Stock, Suppliers and much more!
For businesses, the quotation through to billing process is a long,
laborious and complicated affair, where no tracking of status, quotes, sales
orders, purchase orders, stock, consignments, assets and billing exist, or
if they do, they are in a multitude of different software, causing delays
What's worse, is that so many different products exist that do each of these areas well, that sometimes the ability to overview exactly what is going on and when, is a Manager's biggest struggle. So Bill here will help you along the professional services automation route in the one product, from the moment the Customer or End-user requests a quotation for something, through to successful billing of what they requested.
A lot more Customers in businesses just like yours, are looking for a Professional Services Automation tool, and part of that process is being able to create Quotations directly
from requests or Sales Opportunities leads.
Once their customer accepts it, they want to raise a Sales Order very easily based on items of the quotation that the customer required. They want a catalog of items and services that they sell, and stock control, with reorder parameters.
If they need to engage a third-party Supplier, they can raise a purchase order from the business to the vendor. Advanced cost analysis of profits, and control of stock, tracking them as assets when they are eventually shipped straight to the Customer, or dispatched from their address. Finally, leading through to being charged in their choice of billing program.
NetHelpDesk allows you to do all of this
against your Customer's account, for easy traceability, and seamless
Here are just some of the features available in NetHelpDesk, to help you:
||Powerful Quotations tool, with multiple templates and grouping facility with sub totals and tax.
||Add standard texts for items, such as complicated phone system documents in just one click.
||Create Sales Orders straight from Quotations, and amend accordingly for ordering and billing.
||Add items from one Sales Order to others for that Customer, or orders for your Suppliers.
||View stock levels, and select items from stock on First In, First Out (FIFO) basis.
||Initiate Purchase Orders process straight from Sales Order in just one click whenever needed.
||Manage your Suppliers and Vendors straight from the same interface, in just one click.
||Whether dispatching from your site, or directly to customer from source, track asset in future.
And much more besides.
Start moving your processes into NetHelpDesk, and use just one piece of
software for all of your professional service automation, rather than lots.
Our product has developed over many years based on
Customer feedback, so if there is another way you feel would help you in
this area, feel free to speak with us about your ideas. We can usually add
in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements.
If there are any features you would like to see added to our help desk
software, just let us know. See our
#ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are