Help Desk Software Sage
provides a world class end-to-end help desk system with Sage
Integration. It is the only help desk product worldwide to integrate with
Sage Line 50 up to version 2014.
The integration is 2-way,
so with the one-click
Sage set-up wizard, for easy import of data,
you can retrieve all of your Customer and Service Items details from your
Sage database (on a read-only basis), and import them straight into the
NetHelpDesk database, at a click of a button.
Once this is done, NetHelpDesk knows exactly where to inject data back out
into Sage invoices. This kind of integration is second to none, and allows
you and your team to bill for time,
in a billing report run, that you run at your own discretion.
The functionality has been recently improved even further, to include
Out of Hours Multipliers,
as well as the
If you have different rates for different Customers, based on contracts
or service level agreements, you can build these in as well.
We've worked closely with Sage to ensure a
completely template based descriptions on Sage invoices
comes directly from NetHelpDesk, saving time and administrative burden.
Our product has developed over many years based on
Customer feedback, so if there is another way you feel would help you in
this area, feel free to speak with us about your ideas. We can usually add
in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements.
If there are any features you would like to see added to our help desk
software, just let us know. See our
#ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are