Help Desk Software
provides a world class end-to-end help desk system with Xero
It is one of the the only help desk software products worldwide to integrate with
Xero to the level of integration that we offer with NetHelpDesk.
integration with Xero allows you to bill for Time, Materials and
The integration is 2-way,
so with the one-click
Xero set-up wizard, for easy import of data,
you can retrieve all of your Customer and Service Items details from your
Xero database (on a read-only basis), and import them straight into the
NetHelpDesk database, at a click of a button.
Once this is done, NetHelpDesk knows exactly where to inject data back out
into Xero invoices. This kind of integration is second to none, and allows
you and your team to bill for time,
in a billing report run, that you run at your own discretion.
The functionality has been recently improved even further, to include
Out of Hours Multipliers,
as well as the
If you have different rates for different Customers, based on contracts
or service level agreements, you can build these in as well.
We've worked closely with Xero to ensure a
completely template based descriptions on Xero invoices
comes directly from NetHelpDesk, saving time and administrative burden.
Our product has developed over many years based on
Customer feedback, so if there is another way you feel would help you in
this area, feel free to speak with us about your ideas. We can usually add
in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements.
If there are any features you would like to see added to our help desk
software, just let us know. See our
#ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are